Last Updated: 08/10/2024
Thank you for visiting and shopping at KicksbyLU.shop. The following terms and conditions constitute our Shipping Policy.
1. Order Processing Time
All orders are processed within [1-3] business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
- Standard Shipping: [Cost] – Estimated delivery time: [5-7 business days]
- Express Shipping: [Cost] – Estimated delivery time: [2-3 business days]
- Overnight Shipping: [Cost] – Estimated delivery time: [1-2 business days]
Please note that delivery times are estimates and may vary depending on your location and other factors beyond our control.
3. Shipment to P.O. Boxes or APO/FPO Addresses
KicksbyLU.shop ships to addresses within [Country], including P.O. Boxes and APO/FPO addresses.
4. International Shipping
We currently do not ship outside [Country]. If you are interested in international shipping, please contact us to discuss possible arrangements.
5. Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
6. Customs, Duties, and Taxes
KicksbyLU.shop is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
7. Damages
KicksbyLU.shop is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
8. Lost or Stolen Packages
KicksbyLU.shop is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, KicksbyLU.shop will confirm the delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
9. Returns and Refunds
Please refer to our [Return Policy] for detailed information on returns and refunds.
